Shipping & Returns

Shipping Policy

At ZYRA, we’re committed to delivering your fashion pieces as smoothly and quickly as possible. Please review our shipping policy below:

Processing Time: Orders are processed within 1–2 business days .
Shipping Time: Delivery typically takes 1–5 business days after processing, depending on your location.
Courier Services: We partner with reliable local couriers to ensure fast and secure delivery.
Delivery Areas: We ship to all cities and governorates across Egypt.

No Refunds Policy: We do not offer refunds on any purchases.
Easy Exchanges: We’re happy to provide quick and hassle-free exchanges.
Simple Exchange Process: Just fill out the form in our Instagram highlight labeled "Exchange" to request yours.
Size & Fit Assistance: Check our Size Chart for guidance, and feel free to reach out—we’re happy to help you find the perfect fit!
Quality Guarantee: We ensure every piece meets our high standards before shipping.
Returns and exchanges are accepted within 7 days of delivery.
Items must be unworn, unwashed, and in original condition with tags intact.
Sale items are non-refundable unless defective.
Return shipping costs are the customer’s responsibility unless the item is faulty.
To initiate a return or exchange, contact us at zyra.noir24@gmail.com or WhatsApp: 01113412111.